I’m James. I repair cool rooms, freezer rooms and commercial fridges, industrial and water chillers, process refrigeration and the controls that run them, anywhere in Victoria. Nights, weekends and public holidays too.
Ring now. Tell me your suburb, what has stopped and the temperature it’s reading, and I’ll tell you when I can be there.
Call 0413 750 483Have the make and model handy, plus any alarm or fault code and what the process temperature is doing. A photo of the controller helps.
Call 0413 750 483Tell me what the equipment is, what it is or isn’t doing, and any fault codes on the controller or HMI screen. Imported machines and PLC faults →
Call 0413 750 483I’ll set up a service schedule around your trading hours, so faults get caught before your stock is at risk.
Ask about maintenanceLarger commercial systems: central, ducted, rooftop packaged, VRV and VRF. Home split systems aren’t my area.
Call 0413 750 483Tell me where the container or vehicle is, the brand, the set point, the temperature it’s reading and any alarm code on the controller.
Call 0413 750 483Text photos of the equipment and its nameplate, the site address and what you need done. If the photos are enough, I’ll come back to you with a price. If I need to see it first, I’ll tell you the call-out cost before I come.
Text me photosWho I work for
From a takeaway’s prep fridge to a production line’s chiller. Each page shows the equipment I look after and recent jobs like yours.
Restaurants, cafés, takeaways and commercial kitchens.
Grocers, delis, bottle shops and supermarkets.
Warehouses, distributors and processing plants.
Plants and production lines, where one tripped chiller stops everything.
Offices, shops and sites with larger air conditioning systems.
Container yards, depots, farms and refrigerated transport.
Who you’ll deal with
Cool First is a small Melbourne business. When you ring, you get me, not a receptionist or an answering service. I take the call, and most of the time I do the job too.
I carry the common parts in the van, so a lot of faults get fixed on the first visit, even late at night.
Recent call-outs
The freezer room had been down for about seven hours. On site at 7:50 pm, evaporator fan fault found and repaired within the hour.
Read the write-up →
A kitchen’s cool room was warm before Monday trade. I found a refrigerant leak, got it back to temperature that night, and booked the permanent leak repair for the next day.
Read the write-up →Photos from recent jobs, with the day and time of each one. Tap a photo to see what was wrong and how it was fixed.
Moving slowly · tap once to pause
Google reviews
Shown as the customers wrote them on Google.
★★★★★
Highly recommend James at Cool First, I have had him repair both sandwich bar fridge and cool room at my business. He has come as soon as possible for emergency repairs and is extremely polite, professional and knowledgeable to deal with. Many thanks James, it’s so nice to find a professional who isn’t out to rip people off
★★★★★
I am absolutely happy for the prompt response and efficient work despite the very short notice. I highly recommend!
★★★★★
Fast service & was able to diagnose & fix immediately. Extremely happy. Highly recommend to any business that has a cool room or refrigerators.
★★★★★
Professional and very friendly service!
Came out diagnosed the fridge issue and fixed it for us!
Recommend to any business who operates fridges
★★★★★
Have been working with Cool First for years. Very friendly staff, fast response and great service. Price is also good. Strongly recommend.
★★★★★
Fantastic Service. Very knowledgeable staff and relatively inexpensive. Definitely recommend.
Regular maintenance
That usually needs more than a quick fix. First I find out why it keeps happening and fix the cause. Then, if it helps, I’ll set up a service schedule around your trading hours, so problems get caught before your stock or your production line is at risk.
Ask about maintenanceWhere I work
From the Melbourne suburbs to regional towns and rural sites. Ring with your location and I’ll tell you when I can get there.
All service areas →More questions and repair examples. Or just ring me on 0413 750 483.
Yes. I take breakdown calls 24/7, including nights, weekends and public holidays, anywhere in Victoria. Call 0413 750 483.
Cool rooms, freezer rooms, blast chillers and display cases, for cafés, restaurants, shops and food businesses. I find faults, repair them and do regular maintenance.
Larger commercial and industrial systems: central, ducted, rooftop packaged units, VRV and VRF. Home air conditioning isn’t really my area.
Industrial and water chillers, process refrigeration equipment, production-line and storage cool rooms, and industrial freezer rooms. I also troubleshoot electrical controls on automated equipment.
All of Victoria, from Melbourne out to regional and rural sites. Ring me to talk through where you are and what you need.
Cool First is based in Melbourne, Victoria, Australia. We provide on-site commercial refrigeration repairs at customers’ premises across Melbourne and regional Victoria.
View company detailsDay or night, 7 days a week, anywhere in Victoria.
